Data Protection

At Mobiro.eu, we are committed to protecting your personal data and privacy.

Personal data is processed in accordance with:

  • Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR),
  • applicable laws of the Republic of Lithuania,
  • and other applicable data protection, consumer protection, and e-commerce laws within the European Union and the European Economic Area (EEA).

As an e-commerce business operating across European markets, we apply GDPR standards to all customers regardless of their country of residence within the EEA.

Personal Data Processing

We collect and process personal data only to the extent necessary for:

  • order processing and delivery,
  • payment transactions,
  • customer service and communication,
  • fraud prevention and security,
  • compliance with legal obligations,
  • marketing activities (only where consent is provided).

Categories of Personal Data

The following categories of personal data may be processed:

  • full name,
  • billing and shipping address,
  • email address,
  • telephone number,
  • order and transaction information,
  • payment status and transaction identifiers,
  • communication history,
  • IP address and device information,
  • cookies and website usage data.

Full payment card details are processed securely by certified payment service providers and are not stored by Mobiro.eu.

Legal Basis for Processing

Personal data is processed based on:

  • performance of a contract,
  • compliance with legal obligations,
  • legitimate business interests,
  • customer consent where required by law.

Customers may withdraw consent at any time where processing is based on consent.

Data Sharing

Personal data may be shared only where necessary with trusted third parties, including:

  • payment service providers,
  • shipping and logistics partners,
  • IT and hosting providers,
  • accounting and legal service providers.

All service providers are contractually obligated to comply with GDPR and applicable data protection requirements.

Mobiro.eu does not sell personal data to third parties.

International Data Transfers

Where personal data is transferred outside the European Economic Area (EEA), appropriate safeguards are implemented in accordance with GDPR requirements, including Standard Contractual Clauses (SCCs) or other lawful transfer mechanisms.

Data Retention

Personal data is retained only for as long as necessary for:

  • fulfilling contractual obligations,
  • complying with legal and tax requirements,
  • resolving disputes,
  • enforcing legal agreements.

Certain accounting and transaction records may be retained for longer periods where required by applicable law.

Your Rights

Under GDPR, customers have the right to:

  • access their personal data,
  • request correction of inaccurate data,
  • request deletion of personal data,
  • restrict or object to processing,
  • withdraw consent,
  • request data portability,
  • lodge a complaint with a competent supervisory authority within the EEA.

Data Security

We implement appropriate technical and organizational security measures, including:

  • SSL encryption,
  • secure infrastructure,
  • restricted access controls,
  • fraud prevention systems,
  • secure payment processing.

Despite our efforts, no method of electronic transmission or storage can be guaranteed to be completely secure.

Contact

For any data protection inquiries, please contact:

MB Verida Solutions
📧 info@mobiro.eu